I have been working here for almost 2 weeks and I have gotten first-hand experience in the best and worst sides of our boss. Working here requires the understanding that customers come first in all cases. Hiring someone who ends up neglecting responsibilities, has no place at Duckys. Personally I love this job, the workers, the customers and everything in between. Being as though we are human and do make mistakes, everything can't always be perfect, but mistakes allow for correction.
Car looks great and customer service was even better! Highly recommend!
I do not recommend anyone to pay the additional ~$20 for the "interior wash". My exterior wash was fine, but my interior wash was only a quick vacuum and "wipe down". Grit was visible in the base of all seats and the back cab was not vacuumed at all. The back seats were not well wiped down, the cup holders were not cleaned, and my car's exterior still had spots from not being hand dried completely. For a $39 price, I expected much more. I suggest you wipe down your interior yourself and pay $1.50 for a car wash vacuum. Pictures are attached.
Great job on my moms SUV. Super friendly service. The gentleman even stayed after hours to make sure my mom was satisfied with their detailing on her vehicle.
Took in my '14 Tacoma for a thorough detail on a Monday. Right up front I noted that they seemed to run a clean and well organized shop. I was promptly greeted and they gave me a personalized quote for exactly the service in requested. Emir personally examined my vehicle and asked intelligent questions. He also demonstrated high attention to detail and made helpful suggestions. Overall, he quickly grasped exactly what I was looking for - which was not a standard package. Nevertheless, he was courteous, accommodating and easy to work with. He did not push unwanted services on me, rather he listened and noted WHAT I wanted and HOW I would measure success. We agreed on a price (which turned out to be exactly what the final bill was. No surprises.) When I picked up the truck three hours later, it was immmaculate, AND done in the way I had requested. Emir then took the time to do a thorough unhurried walk around, verifying that each and every special detail I had requested was fulfilled and that I was indeed satisfied. He was quick to assure me that if I saw anything unsatisfactory, I should bring it to his attention. I found nothing amiss. Overall, a thorough professional job. By the way, I noted a few other "iffy" reviews about this shop. My advice is to stop by and judge for yourself. I was exceptionally satisfied, and I am a stickler for details on my cars. Maybe some of the low reviews are sour grapes from former employees and not based on actual customer experience? Anyway, this customer gives a five star for Ducky's.
Ducky S Little Rock Car Wash Detail is a US Car Wash based in Little Rock, Arkansas. Ducky S Little Rock Car Wash Detail is located at 7310 Cantrell Rd, Little Rock, AR 72207, USA.
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