They do no return phone calls or email messages. A week passes and still no reply, you have to keep calling. Ridiculous customer service. Nurse Brenda is rude.
Some of the best cancer specialist in the nation. These Dictors have been treating my wife for a very rare type of cancer. Great Doctors, Nurs, and staff!
In the Oncology Department
My hubby had surgery for skin cancer here .The whole experience was a nightmare for him and myself.We traveled there got a hotel room and checked out the next morning and the hotel gave us a ride to the center saying that it was no prob. to leave the car parked there. .( La Quinta ) wonderful people there.We were told that his surgery would take aprox. 3 to 4 hrs.Well they lie, lie ,lie.Bring a lunch folks bring a tent charge your lap top,bring your charger ! Don"t check out of your hotel.Arrived at 6 :am as instructed.He didn't get out of surgery until 7:pm that night Then an hr .in recovery .I told them that we got dropped off this morning and was assured that he would be sent home w/ enough pain meds .until we were able to get his scripts filled.Again we had no immediate access to our car.The staff in the recovery room were extremely rude ,Seemed as if they were rushing him out .He woke up in extreme pain and disoriented I expressed concern and was told he's all yours now .I was handed a scripts.I asked for the few pain meds that I was promised to get us by until morning ( I can't drive at night) and then was asked who ever told me that was wrong ( a R.N that said she noted that on his chart ) and that Oh, too bad the pharmacy just closed there in the hospital.I had to wait for my hubby for 14 hrs .Had I known I would have stayed at the hotel in comfort until he get out of surgery.I was able to keep my room at la Quinta. They were kind enough to retrieve us from the hospital and out of kindness the driver also drove thru Walgreens and waited for us to get my scripts filled.
I have used them for 10 years, and all I have it praise for them. I have so for lived 5 years past what the first doctor said.
I called to get information about thier faculties for my aunt who has stage 4 lung cancer and the staff was very rude to me and it was very obvious that they didn't want to be bother with even answering a simple question. As if I was inconvinceing them.
Uams Winthrop P Rockefeller Cancer Institute is a US Health facility based in Little Rock, Arkansas. Uams Winthrop P Rockefeller Cancer Institute is located at 4018 W Capitol Ave, Little Rock, AR 72205, USA.
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