I don't know about the U-Haul services. I go there for the post office. Very convenient for me.
Great service! Friendly and knowledgeable staff. Equipment was clean and ready to go when I arrived. Would recommend to anyone!
James M. Mislead me on the Blanket Price. The Location is Chenal Uhaul 24300 Chenal Parkway in Little Rock. I asked a week earlier how much are the blankets, can I buy them. Then James (he said I was the one he spoke to) yes they are 5-6 bucks, I thought well heck if I can buy the blankets for 6 bucks then heck yea lets do it. I then parked the truck and trailer on the side of their parking lot trying to be considerate towards the business. As I was running into pay James then stopped me saying he has it he'd just put it on the rental/ticket. I thought yeah since they already have the card that shouldn't be a problem. We returned the trailer a week later where the trailer was returned with NO DAMAGE. Parked it exactly where they asked with out hesitation (in between 2 other trailers and a building in the back corner of lot.) On my way out I asked just to double check that the blankets where mine (I was suspicious about how James quickly dismissed the blankets previously when I picked up the Trailer). The gentleman that lead us to where to put the trailer said yes he thinks so but he had to check. Then someone in a black truck shook his head NO and sped off pretty quick in the backlot, like he had no concern that there might be someone working back there but he didn't seem to worried about hitting anything. So okay I'm summarizing this persons character and I got a little worried about the blankets, at that time the gentleman that showed us where to park the trailer told me we had to return the blankets, so at this time I'm like okay well good thing I asked. I walked into the office where they told me I can throw the blankets on the floor, I asked if there was a bin they said No just toss it on the floor (as they pointed to the middle of the floor) so I put the blankets where they asked and asked am I good to go do I need anything. They said No. I then asked how much the blankets where to buy they said $10 per blanket. We had a little argument on what I was told about the blanket (being rental or not) because I paid the $6 thinking they where mine. It wasn't a big argument just informative. I left in good faith but still worried about what the Blanket charge. So I called asked for an emailed receipt they said sure and before I got off the phone I asked for a review of the charges expecting the Blanket charge to be $6. It was $5 per day so I was charged $45. I then expressed how I was worried about this the whole time. James got on the phone and claimed he told me it would just be a rental, he didn't, that, is, a Lie. At this point I figured already he was going to fight me tooth and nail on the refund, so I asked to buy the blankets, I said "well if they are $10 each I'll buy the blankets" he told me NO, that they where a rental only, well he may not of been in the office when I was told in front of the whole office they where $10 each to buy. So not only did I get mislead on the blankets but now they are avoiding alternative routes for a positive solution. We are a business renting this Uhaul, we paid no problem. Uhaul got their money and we got mislead.
U Haul Neighborhood Dealer is a US Point Of Interest based in Little Rock, Arkansas. U Haul Neighborhood Dealer is located at 24300 Chenal Pkwy, Little Rock, AR 72223, USA.
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