Extremely unhappy with how I was treated, if I could give a zero star rating I would. I brought my car in for a "QUOTE" at 7:30 when they opened and left it with them since I just work down the road. At 2PM I called to see why I hadn't heard from them yet and was told that they would have the quote ready that afternoon. At 4:45 I drove back over there only to see my car with the hood up in the exact same place I had left it that morning. After finally finding someone to talk to about it their response was, "Oh I haven't looked at that yet". I never was given an apology and was barely given an excuse. All it needed was two hoses made and a system recharge, I would expect a respectable shop could produce a quote for something that simple in less than the NINE HOURS that my car was parked there.
They know their stuff and are willing to help
Called to get estimate on how much it would cost to fix the AC in my truck. I had already purchased my own parts and then was told "we do not install other peoples parts"...
If you want it fixed right this is the place to go. The people there have been doing AC work for over 25 years and know what they're doing. Yes it may take some time to go over a vehicle but they are a first come first serve company which means if there are 20 tickets left over from yesterday your car may not get looked at until that afternoon. But be patient and they will give you good cold air. This place offers a one year warranty on parts and labor however because of having to stand behind this warranty they will not put on other people's parts. Do you blame them if you go and get a part from a salvage yard and they put it on and have to take it off for you again for free? no thank you. The job of an AC technician is hard enough as it is without having to put on parts that you don't know are good. Air conditioning work on vehicles is extremely expensive when you do it right A lot of times but you got to look at the fact that you're wanting something to last not be back in with it broke down in 3 weeks.
Very expensive and not friendly at all
Arkansas Auto Air Co is a US Car Repair based in Little Rock, Arkansas. Arkansas Auto Air Co is located at 1121 Rushing Cir, Little Rock, AR 72204, USA.
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