Do not take your car here. They seemed nice at first and were very helpful in the beginning. We were even able to pick up our rental car at their location after dropping off my wife's car to be worked on. After a few days we went to pickup the car. After looking at the work they did on the front passenger fender / bumper cover it was not up to par. The bumper did not line up with the fender as it did before and later once getting it home I noticed that they did not even get the bumper edge painted. When i brought it up to them before paying they argued with me and told me that it was wrecked and would never looked like new again. Not sure why I was paying them to fix my car if they couldn't make it look new. After a few months of looking at the shotty work they did, I was still disgusted. I decided to take it to another body shop who guarantee's their work and pay to fix what I already paid this place to fix. Worst experience with a repair shop ever.
Custom Auto offers one of the best customer service departments in town. It is obvious their customers are their #1 priority. They are always willing to go the extra mile for their customer so their customer will have a pleasant experience. Their body work is by far the best around. Mr. Strayhorn runs a top notch operation! Custom Auto will always be my first choice when it comes to auto body repair.
Amazing to work with!! After my accident, they made it so easy to get my claim done. My car was beautiful after they were done with it! Couldn't even tell it was in accident. Thank you guys very much!! Great customer service!
I've had several vehicles repaired here since 2007. I've never had a bad experience. The service was always helpful and attentive to my concerns. The repairs have always been high quality.
These guys gave super cust. service and also skilled auto body repair. They repaired my late model Subaru while I was on vacation. They got me to my hotel, delivered car upon my return and even detailed and cleaned it up. What better experience could I have asked for?! Totally professional and easy to work with.
Custom Auto Service is a US Car Repair based in Little Rock, Arkansas. Custom Auto Service is located at 410 Custom Ln, Little Rock, AR 72206, USA.
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