This was my second experience at this property & my first, about a year ago was great. However, this was not the experience that I am accustomed to when staying at a Marriott property. The first room they put us in the heat wasn't working, instead of moving us they sent engineering. When the heat was fixed the unit blew out a strong odor of mildew. We asked to be moved. The second room was not comparable to the room we had booked so they moved us again. Then we went to the lounge for a drink, it was like someone had died in there. It was freezing cold & the one attendant didn't know the difference between bourbon & scotch. Finally in the room, the sheets didn't fit the beds which made for two very "lumpy" nights of almost no sleep. After the first night of mildew bomb & no sleep, I was sick, had to go to urgent care. The second night was not much better & breakfast the next morning was a train wreck so the server comped it.
The staff are all very nice & eager to serve but it seems that they had some communication issues & it was as if they were all new to the job.Maybe they were. I will stay loyal to Marriott but from now on , I will stick with the Courtyard down the street.
First the valet service is exceptional. Great group of young men! Rooms were too dark. Even during the day with curtains open the rooms were dark. No lighting by closet so unable to see clothing. Beds were not made unless we took the linen completely off. Only one restaurant choice and not a huge selection on room service menu. Great location to the River Market shops and restaurants. Would not stay at this location if I can back to Little Rock.
We really enjoyed our stay here over the weekend. The hotel is updated, and the rooms are larger than average from what I could tell. The beds were among some of the most current comfortable I have slept on in a while. Try and get a room with a view of the river, it's pretty spectacular! Everything was very comfortable about the stay. There is also a Starbucks in the lobby, and the location of the hotel is a short walking distance from the Clinton Library and many restaurants.
The hotel is beautiful. A fountain in the lobby that is visually appealing and the sound of the water is soothing. The seating in the lobby is very plush and relaxing. The food at my catered event was so flavorful. Great place!
Everyone at the hotel did an outstanding job their rooms are beautiful the food was lovely and our waiter Duane and the restaurant was absolutely a delight. We had the need to have a non feather comforter and pillows and housekeeping was there in a matter of minutes and changed everything out for us. The hotel is a lovely experience it's nice to feel
Little Rock Marriott is a US Lodging based in Little Rock, Arkansas. Little Rock Marriott is located at 3 Statehouse Plaza, Little Rock, AR 72201, USA.
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