Super cute, clean, quiet boutique hotel. We were in room 108, which is right in the middle of the first floor across from the restaurant, and we didn't hear any of the noise from the bustling bar. Anytime we visit Little Rock, we'll definitely be staying here!
Lovely boutique hotel in an urban setting. Beautiful, quiet, clean, comfortable, spacious rooms. Bathroom has all the extras. We didn't get a chance to try restaurant but it is highly rated. The secluded pool area also had fire pit. We would definitely recommend.
The hotel was very nice. I loved its style. Unfortunately, a mistake was made when we were checking in. Our card was overcharged. The young lady working the front desk was very apologetic. Apparently the hotel doesn't trust their staff enough to allow them to fix mistakes. She attempted to call & text the general manager. He never responded. The next morning we spoke to a very nice young man working the front desk. He again tried to get in touch with the GM with no luck. He took my card and said he would have the GM call me. 3 hours later we had not heard from him. We went back to the hotel. He let me stand in the lobby for 15 minutes before finally coming out to talk to me. After another 45 minutes the issue was resolved. Shannon (the GM) never apologized and made me feel like I was a pain in the neck wasting his time.
Beautiful hotel. Great service from the staff. My only complaint is that there was a smell of cigarette smoke in the bathroom area of the suite and neither the staff nor I could figure out the source. But other than that, I had a fantastic time. Table 28 was quite the experience. Every course was delicious and the cocktails were perfect. A bit on the strong side, but that's how I prefer my drinks. One of my favorite parts of the visit was my waitress, Kristen. She was very personable and knowledgeable of the menu. She helped to guide us through the menu and made great recommendations. The quail lollipops and the sticky toffee cake are TO DIE FOR! I'll come back just for those items and to chat with Kristen!
When you walk in, the hotel lobby is both impressive and comfortable with it's high atrium and warm decor. The rooms are spacious and inviting, with plenty of room for multiple people to visit. My family would stay here again.
The Burgundy Hotel An Ascend Hotel Collection Member is a US Lodging based in Little Rock, Arkansas. The Burgundy Hotel An Ascend Hotel Collection Member is located at 1501 Merrill Dr, Little Rock, AR 72211, USA.
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