I love working here and meeting new people. We're closed on Saturday and Sunday. Weekend pick ups must have a gate pass in their possession, no exceptions. No pictures on phones. Wait for security to let you in. Thanks.
Terrible first experience with this auction. I have been doing business with Manheim for over 20 years and have never felt so disappointed with such poor customer service. I refuse to ever purchase a vehicle here ever again. Called and left a voicemail never got a response. Definitely unprofessional. TERRIBLE AUCTION!!
This is the first one star rating I have given in my lifetime. Manheim is new to Little Rock, and it is evident they are struggling. I, and other dealers have tried to stick with them but it is difficult. The local hospitality is nonexistent, and the customer service is very poor. There have been a few personal disputes that I will not mention here for everyone to see. Because of their corporate background they don't care how many dealers they lose. If they were an independent auction they would be bankrupt. Don't waste your time here. Go to an independent sale that will treat you like family.
I purchased a truck on OVE that was listed through this facility on a Friday morning. I requested a Post Sale Inspection to make sure its half way decent. I purchased the truck on a Friday morning and i did not know the results until the following Thursday afternoon! Every day i would call to see when they would be completing the PSI and i was told "they're doing the PSI's today". In the end they called me and said the truck needs a transmission, fuel injectors, and lots of other things...I paid 20k for the truck and the money was tied up for a week for no reason, it definitely does not take a week to test drive a truck and figure out that the transmission is shot along with the injectors. Would leave 1 star but ill feel bad because the lady answering the phone was nice each time i called. Oh well, skip on this one!
Very good auction! Friendly people, very understanding and good to work with.
Manheim Little Rock is a US Car Dealer based in Little Rock, Arkansas. Manheim Little Rock is located at 5809 S University Ave, Little Rock, AR 72209, USA.
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